Terms & Conditions

Last updated: January 2024

1. Introduction

These Terms and Conditions govern your use of the website operated by Hope Prime Ltd ("we", "us", "our"), a company registered in England and Wales (Company Number: 17294451), with its registered office at 102 Rookery Court, 80 Ruckholt Road, Mainyard Studios Office C05 Suite G1256, London E10 5FA.

By accessing or using our website and services, you agree to be bound by these terms. If you do not agree, please do not use our services.

2. Services

Hope Prime Ltd provides:

• E-commerce marketplace management services
• Seller tools and software applications
• Custom software development and SaaS solutions

We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice.

3. User Obligations

When using our services, you agree to:

• Provide accurate and up-to-date information
• Use our services only for lawful purposes
• Not attempt to gain unauthorised access to our systems
• Comply with all applicable laws and regulations

4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, software, and design, is the property of Hope Prime Ltd and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

5. Payment Terms

For paid services and software products:

• Prices are as quoted at the time of purchase
• Payment is due as specified in the relevant service agreement or at the point of purchase
• All prices are in GBP unless otherwise stated
• We accept payments via Stripe and other approved payment processors

6. Limitation of Liability

To the maximum extent permitted by law, Hope Prime Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

7. Termination

We may terminate or suspend your access to our services at any time if you breach these terms. Upon termination, your right to use our services ceases immediately.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms.

10. Contact

If you have any questions about these terms, please contact us at info@hopeprime.ltd.